FAQ
All
FAQ

FAQ

What's the MOQ?

Normally we take the order no matter it's big or small. If your qty is less than 5pcs per SKU, we will arrange it in our sample room specially. Some of them are our customized products, which will have the minimum MOQ requirements, and different products are different.

Can I make my own brand?

Yes, we do both OEM& ODM, so you can make your own logo on the bags or cartons.

Do you provide any samples?

Yes, samples for your reference if it is necessary.

How about the trade terms?

Trade terms is EXW/FOB/CIF

How about the payment terms?

30% deposit T/T, the balance payment should be paid before shipment.

What about the delivery day?

Normally 30 days after receiving deposit.If there are no special requirements, our general delivery time is 30 days, which is calculated from the receipt of the deposit.If the guest has a delivery request, he will contact us within three days after placing the order, and we will adjust the production plan according to the situation. Some customers will ask for early delivery. However, some customers will delay delivery due to excessively high freight, severe closure of ports in the country, holidays, high exchange rate and other reasons.We will also cooperate accordingly.But strictly speaking, we can't delay the shipment longer than 30 days after the contract is signed, and we need to pay the final payment within one week of the contract. If the goods are stacked for more than a month, we will charge a storage fee.So we hope that all the guests will be able to ship the goods within the agreed time.We hope to have long-term friendly cooperation with customers for mutual benefit. Win-win is our goal.

What kinds of casters do you make?

We make furniture casters, medical casters and other light duty casters.There are three categories of our products, one is furniture wheel, one is medical wheel, and one is function wheel. We can meet the needs of different load-bearing, different materials, and different application scenarios. The loading capacity of the product ranges from 10kg to 70kg, and the size of the product ranges from 30mm to 100mm. The material is also rich and diverse, including PU, PVC, PP, Nylon, TPR and TPE. There are better wear resistance, there are obvious silent effect. General furniture wheel and medical wheel are shaftless design, if the functional wheel, we can customize different grades of bearings according to customer requirements. Our products are of high quality and favorable price, which not only sell well in China, but also get high praise from foreign customers.If you have special product customization needs, welcome to communicate with us, we have a professional design team, they will work with you to perfect the implementation of the product plan.In Zupin, you can always find a suitable product. 

Are you a factory?

Zhongshan Zunpin Casters Co., Ltd. is located in Zhongshan, Guangdong, the "China Hardware Products Industry Base",which develop and manufacture the casters for furniture equipment and medical equipment such as medical beds, anesthesia machines, ultrasound imaging equipment, office chair, meeting chair, office desk and medical carts.The product is widely used, and is often used in office furniture. There are three categories of our products, one is furniture wheel, one is medical wheel, and one is function wheel. We can meet the needs of different load-bearing, different materials, and different application scenarios. The bearing capacity of the product ranges from 10kg to 70kg, and the size of the product ranges from 30mm to 100mm. The material is also rich and diverse, including PU, PVC, PP, Nylon, TPR and TPE. There are better wear resistance, there are obvious silent effect. Our products are of high quality and favorable price, which not only sell well in China, but also get high praise from foreign customers.In Zunpin, you can always find a suitable product.